Wow just wow, wells fargo modification madness
Sep 08, 2009 in wells fargo
I am livid.
Apparently back in June Wells Fargo decided to DENY are home loan modification request for the making homes affordable program. This was after going to great pains to repeatable and constantly claim the process would take a minimum of 90-120 days mind you.
You would ‘Think’ that such a salient detail would be, you know, mentioned directly to use the customer. But no, Wells Fargo in no way communicated the denial to us. What they did do is shunt us off to some crappy moratorium scam, without really communicating it. This is where you stop payments for a few months then Wells Fargo comes knocking for 10K in back fee’s and interest. This was done with not only without my express approval but also with my direct refusal when they tried to offer me that program over the phone last time I called for a status update in June.
Fortuity they did such a bad job of you know communicating stuff to us that I just went right ahead and kept sending in my normal payments. So it looks like I can get out of the program I never agreed to in the first place (ARGH!).
Now though I have to start the modification application process over again, and of course are numbers are worse now then before so I guess there is no way we can approved now by Wells Fargo. They claim that they are going to finally send me the numbers they used to make their calculated refusal… but the thing is are two largest debts are our first and second if Wells Fargo would make a reasonable generous modification to our first we would actually NOT be going into the read (by our own numbers). Somehow I doubt that the info they are going to send me will state what they wanted to change the numbers to though.
Also I can’t restart the process until they take me out of the program they (illegally?) shunted me into.
This whole process has clearly been designed to cause people to throw up their hands and and just let foreclosure start, Wells Fargo has clearly demonstrated that they have no interest in acutely keeping people in their homes through modification.
I’m going to call a couple advocacy groups and see if I can get some assistance on making WF be accountable and, well Honest because so far they have been nothing but utterly disingenuous.