Wells Fargo Home modification program
Wow, so after two weeks of silence. I called WF again to try and find out status and move things forward. I faced them back their worksheet on 5-5–09 only to find out today that ‘oops’ they don’t show the fax in our account and never mind that we have a faxed confirmation, they ‘may have just lost it or something’ cording to the rep. So she gave me a different fax number (cause that is not scary or inconsistent or anything) then supplied a list of places and things that must be signed that is different then what their worksheet form asks for. Just yikes. This process is just so badly handled and unprofessional it boggles the mind at this point. Months I have been trying to get WF to work with us and they keep ‘accidental’ dropping the ball. As friend pointed out once, if the quarter keeps coming up tails it’s probable not random.
Update: fun fun fun, All circuits are busy now please try your call later… so fax us your info but we won’t bother making sure that resource works or scales.